Our Process

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ISO9001 Certified Quality System (by SGS)

Standardized 3-Phase Sourcing Process

Below are the key points for a typical Chinese Agent project:

Phase I: Supplier Development

Project Evaluation
STEP 1

Project Evaluation

We understand you, your needs, your standards, and your expectations.
Your account manager at CEDARS will work with you around the clock to fully assess the importance and urgency of your project.

STEP 2

Factory Matching

Our existing network of over 500 suppliers covers all main economic clusters in China, making it a breeze to match your sourcing demand. You can also rely on the CEDARS “20-8-3” model to develop new factories in a fast and efficient way.

Factory Matching
Commercial Negotiation
STEP 3

Commercial Negotiation

We rigorously compare supplier quotations with prices listed on e-commerce platforms like Alibaba and 1688. We help you perform cost breakdown analysis and track changes in commodity indexes. Our solid relationships with factories ensure the best possible delivery dates for you.

Phase 1I: Purchase Order

STEP 4

Production Monitoring

We help you ensure a reliable manufacturing process, which includes mockup (if any), sampling, approval for production, project planning and timing, etc.

Production Monitoring
Pre-delivery Inspections
STEP 5

Pre-delivery Inspection

Our experienced QC team check the quality, quantity, marking and packing conditions at CEDARS/Supplier warehouses. We also offer container loading supervision (CLS).

STEP 6

Fulfillment

We optimize the solution with at least two choices of fulfillment. Door-to-Door and Matson Shipment (Military Ship) services are available. Our partnership with many forwarders could save you a lot of shipping time and cost.

Logistics

Phase III: Continuous Improvement

Services Support
STEP 7

Services Support

Your account manager is always ready to help. You can expect a response to any difficulties or questions within 24 hours. CEDARS actively assists in aftersales service (e.g. warranty).

STEP 8

Supplier Management

All our suppliers receive mandatory annual audits and are divided into three tiers: Preferred, Qualified or Alternative. We monitor suppliers for various disruption risks including leader change, financial difficulty, legal violations etc.

Supplier Management
Process Review
STEP 9

Process Review

We review and update procurement documents on a quarterly basis. We conduct both client and vendor satisfaction surveys yearly, as part of the “Triple Win” philosophy.

The CEDARS “20-8-3” Model

Our tested supplier development model.

Long List

Long List

This is the initial stage of our search, using sources including: business networking, yellow pages, CEDARS database, exhibitor directory, business websites, and more.

Short List

Short List

At this stage, we conduct site visits to the potential suppliers. We want to verify their legal documents and check facilities, sales, R&D capabilities, and more.

Three supplier warehouses.

Final Recommendations

At the last stage, we recommend up to three suppliers for your final decision, based on company culture, product and service quality, price, lead time, warranty, support, and more.

ISO 9001 Certified

Since 2013, CEDARS is proud to be recognized by SGS, the global benchmark for quality.

ISO9001-2022 P1 ENG
ISO9001-2022 P2 ENG